Go Back   IKEAFANS > Welcome to IKEAFANS > Feedback and Comments
Register Mark Forums Read

Notices

Register to remove this ad!

Closed Thread
 
LinkBack Thread Tools
Old Jun 11th, 08, 10:51 pm   #1 (permalink)
IKEAFAN
 
Join Date: Jan 14th, 2006
Location: , ,
Posts: 13
Gallery: 1
Blog Entries: 1
Thumbs down HOW DO I CONTACT THE IKEA PRESIDENT FOR A COMPLAINT!!

Does anyone know where the US Headqurters of Ikea is or the sweedish headquarters and the Name and address so I can make a complaint. While trying to return an item, I was accused of stealing eventhough I had a receipt from a NY Ikea, but was in MN (Twin Cities) and they called Police!! I had asked to speak with the store manager, and he was a 17 year old kid!!! I am a senior v.p. on Wall street, and did not steal this 7 dollar shelf, they just had different receipts in NY and the employees were too stupid to know
parrishnut is offline  
Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Register to remove this ad!

Old Jun 11th, 08, 11:15 pm   #2 (permalink)
IKEAddict
 
Dave of the Coonties's Avatar
 
Join Date: Jan 1st, 2008
Location: Vero Beach
Posts: 364
Gallery: 0
Re: HOW DO I CONTACT THE IKEA PRESIDENT FOR A COMPLAINT!!

IKEA organisation - IKEA Group

Ikea Group runs the Minneapolis and NY stores.

A possibly-helpful news story:

Economist.com
Dave of the Coonties is offline  
Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Old Jun 12th, 08, 10:19 am   #3 (permalink)
IKEAFAN
 
Join Date: Jan 14th, 2006
Location: , ,
Posts: 13
Gallery: 1
Blog Entries: 1
Re: HOW DO I CONTACT THE IKEA PRESIDENT FOR A COMPLAINT!!

So I found the answer to my own question!! And I am posting all the info I have so you can email the people who need to know about the ****ty service at IKEA. Feel free to emil them. Also note the web addr IKEASUCKS.COM
is taken but I think I'm going to register IKEASTINKS.COM and keep track to see what happens!!!

It appears you can email any of them with the
Firstname (period)Lastname@memo.ikea.com

Contact: How do I reach IKEA North America's corporate offices?
Ms. Pernille Lopez
President, IKEA North America
Ikea Corporate Office
420 Alan Wood Road
Conshohocken, PA 19428
Telephone: 610-834-0180


pernille.lopez@memo.ikea.com

IKEA has local press contacts around the world. If you need information about IKEA in the USA please contact the persons below. For information about other countries, go to the IKEA country sites.
USA Product PR
Janice Simonsen 1-610-834-0180-6349
USA Corporate Public Relations
Mona Astra Liss 1-610-834-0180-5852
USA Expansion
Joseph Roth +1-610-834-0180-6500

IKEA Group Corporate PR (Media queries only) +46 42 26 71 01
PRCO@memo.ikea.com PRCO@memo.ikea.com

Presskontakt IKEA Svenska Försäljnings AB
Ylva Magnusson +46 42-25 74 13, +46 733-53 12 97
Presskontakt, heminredningsfrågor IKEA Svenska Försäljnings AB
Tina Björeman +46 8-744 83 95, +46 733-47 11 70
Fotobeställningar, produkter
Jeanette Aurich +46 8-744 83 88
Internationell presskontakt
Charlotte Lindgren +46 42 26 71 00

The IKEA Group
The founder of IKEA, Ingvar Kamprad,

Supervisory Board are: Göran Grosskopf (Chairman), Mathias Kamprad, Lars-Johan Jarnheimer, Göran Lindahl, Carl Wilhelm Ros, Bruno Winborg and Magdalena Gerger. Ingvar Kamprad is Senior Advisor.

IKEA Group Management: Anders Dahlvig (Group President and CEO), Ian Duffy, Sören Hansen, Peter Högsted, Lars Gejrot, Pernille Lopez, Torbjörn Lööf, Mikael Ohlsson, Josephine Rydberg-Dumont, Göran Stark and Werner Weber.
parrishnut is offline  
Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Old Jun 14th, 08, 10:53 pm   #4 (permalink)
IKEAFAN
 
laura's Avatar
 
Join Date: May 19th, 2006
Location: Ontario, Canada
Posts: 28
Gallery: 0

LBG Adoptions
Appreciation of an IKEAFAN 
Total Awards: 1

Re: HOW DO I CONTACT THE IKEA PRESIDENT FOR A COMPLAINT!!

Quote:
Originally Posted by parrishnut View Post
While trying to return an item, I was accused of stealing eventhough I had a receipt from a NY Ikea, but was in MN (Twin Cities) and they called Police!! I had asked to speak with the store manager, and he was a 17 year old kid!!! I am a senior v.p. on Wall street, and did not steal this 7 dollar shelf, they just had different receipts in NY and the employees were too stupid to know
Wow, that's quite the story...I've been to a lot of IKEA stores and have never encountered a 17 year old store manager...there are acting store managers covering each shift if the actual store manager isn't in, but to the best of my knowledge these are usually dept. managers.
It may be unrealistic for a coworker to recognize a NY receipt in MN...not something that they would come across very often (and why would they??).

If the store bungled your encounter so badly - my sympathies, but I think there may be more than your posting to this story.
laura is offline  
Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Old Jun 16th, 08, 9:33 am   #5 (permalink)
IKEAFans Mentor
 
Macks13's Avatar
 
Join Date: Jan 17th, 2007
Location: Saint Paul, MN
Posts: 323
Gallery: 0

LBG Adoptions
IKEAFANS Mentor  Appreciation of an IKEAFAN  Appreciation of an IKEAFAN 
Total Awards: 3

Re: HOW DO I CONTACT THE IKEA PRESIDENT FOR A COMPLAINT!!

Knowing a few more details than you've shared, I personally think you're being a little ridiculous.

Unfortunately, there are people in this world who are out to lie/cheat/steal, and stores must take every precaution to protect their bottom line -- only by doing this can they offer the best possible prices to their customers.

I'm sorry that you had such a negative experience, but I hope you can appreciate where the store was coming from.
Macks13 is offline  
Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Old Jun 16th, 08, 1:02 pm   #6 (permalink)
IKEAFans Mentor
 
Join Date: Oct 23rd, 2006
Location: Seattle, , USA
Posts: 349
Gallery: 28
Blog Entries: 13

LBG Adoptions
Appreciation of an IKEAFAN  IKEAFANS Mentor  IKEAFANS Builder ($5-$49 Donation) 
Total Awards: 3

Re: HOW DO I CONTACT THE IKEA PRESIDENT FOR A COMPLAINT!!

What surprises me more is that a "Senior VP on Wall Street" would have one bad experience and suddenly run HERE to post a rambling, poorly composed and typed complaint, and then decide to go even further and try to start some kind of web based grudge campaign by buying a web domain and presumably starting a complaint site? Interesting... I have honest never seen a troll on here before. Maybe I'm just too new, being a member here only two years, but it's my first troll! Break out the champagne!
TribalDancer is offline  
Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Old Jun 18th, 08, 6:55 am   #7 (permalink)
Moderator / Builder
 
torrus's Avatar
 
Join Date: Dec 15th, 2005
Location: Toronto, Canada
Posts: 1,982
Gallery: 0
Blog Entries: 1

LBG Adoptions
IKEAFANS Builder ($5-$49 Donation)  IKEAFANS Benefactor ($100+ Donation)  IKEAFANS Benefactor ($100+ Donation)  Appreciation of an IKEAFAN  Appreciation of an IKEAFAN  Appreciation of an IKEAFAN  Appreciation of an IKEAFAN  Appreciation of an IKEAFAN  Appreciation of an IKEAFAN  Appreciation of an IKEAFAN  IKEAFANS Moderator  IKEAFANS Benefactor ($100+ Donation) 
Total Awards: 12

Re: HOW DO I CONTACT THE IKEA PRESIDENT FOR A COMPLAINT!!

We all know that IKEA is not perfect - and there are numerous threads on the forums on this subject, but posting a widely inaccurate tirade is not in the spirit of IKEAFANS - I am closing this thread.
__________________
Have tools - will travel.
torrus is offline  
Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Closed Thread
Top

Bookmarks

Thread Tools


Similar Threads
Thread Thread Starter Forum Replies Last Post
Who to contact to get username for Kitchenplanner projarch Got Questions? 1 May 20th, 08 8:58 am
IKEA Stores - IKEA UAE | IKEA United Arab Emirates ArticleBot In the Store 0 Nov 9th, 07 2:00 pm


New Here?
Get the Guide!

images/misc/us_flag.pngSearch IKEA US:
Custom Search

images/misc/canada_flag.pngSearch IKEA Canada:
Custom Search

New Items on Ebay

(click image for details)

Viking 36" Range w/ griddle VIKING 30" Taupe Professional WALL HOOD Pocket Dragons Galore--Price Reduced
Viking Range BOSCH 36" Electric 5 Burner Black Smoothtop COOKTOP VIKING Professional 36" Stainless ALL REFRIGERATOR
Thermador 30" Black Double Oven & Microwave COMBO EXCLT BOSCH III UNIVERSAL 6 QT MIXER BLENDER DOUGH HOOK VIKING 30" Professional Graphite Gray WARMING DRAWER

These are the 30 most used thread tags
Tag Cloud
abstrakt akurum alsarp bangsund besta billy billy bookcase bonde bookcase desk drawer faktum ikea ikea kitchen planner ikea spotting kitchenaid l-shaped malm miele nbb nexus pax perfekt rationell recycling shelving sink t-shaped tko tromso


1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84