I FAXed my draft order to IKEA West Sacramento yesterday... within 30 minutes of sending them the FAX they called me ... they couldn't read a few of the items - I called back and left a message - and they called me again within 30 minutes. They also called this morning to update the delivery charge - since it was incorrect the first time ... delivery will be $362.08 for a $5000 order ... West Sacramento delivery charges are based on weight and distance ... I live about 2 hours away ... so think that that's a very reasonable delivery charge!
I was not expecting such quick response since I hear so many stories here with getting the store to return calls. I was very very pleasantly surprised. The base pullouts are out of stock right now - everything else is currently in stock...
Need to go to San Fransisco one of these weekends to check out the soapstone in person ... I have a few small samples but want to see more ....
Doreen
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