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Old Feb 15th, 11, 2:16 pm   #1
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Thumbs down Online Planner Problems

Hello All. I'm getting ready for my second Ikea kitchen remodel. I did my first back in New Jersey in summer of '09, and have since moved to PA. Unfortunately the new browser-based design program is giving me headaches. It won't save or bring up the itemized product list without a javascript error.

I had to switch from IE to Firefox to even get it to install the 20-20 3d viewer. Now I'm getting this error. I even tried logging in on my daughters' little pink Dell Mini and got the same problem. Please help. I want my new kitchen!

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Old Feb 23rd, 11, 1:02 pm   #2
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Re: Online Planner Problems

I am having trouble too. I have tried it on 4 different computers and get a stop script running error. It was working fine for me a couple of days ago. Tried it in IE and Firefox on 7, XP and Vista -- no go.

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Old Feb 23rd, 11, 4:02 pm   #3
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Re: Online Planner Problems

It's been very frustrating lately, and in the happy little world I live in, we're imagining that the Swedish elves are putting aside the meatball-making utensils and are now waving magic wands and fixing some of the glitchier aspects of the program. Wait a few hours (or days ) and try again. It seems to be them, not us, so changing browsers , buying a main frame - or backing the Hummer over the hard drive (inadvertently, three times, I swear, Officer...) doesn't seem to have much of an effect.

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Old Feb 23rd, 11, 7:38 pm   #4
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Re: Online Planner Problems

I went in and redid my kitchen in a new file and that seemed to solve the problem -- for now . . .

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Old Mar 25th, 11, 1:37 pm   #5
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Re: Online Planner Problems

I tried to follow someone's link to their file today and the planner started to load, then crashed my entire browser. I am not keen to try again, much as I'm interested in the promise of the new planner

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Old Mar 29th, 11, 3:52 pm   #6
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Re: Online Planner Problems

I feel your pain. I just tried it for the first time and found it very confusing and slow. I'm much more comfortable using SketchUp or the old planner.

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