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home planner in 3D crashes

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Old Jan 4th, 12, 3:21 pm   #1
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home planner in 3D crashes
I've seen this posted before, but I'm not a computer tec so most of answers are over my head. I'm running XP on an older HP Pavilion and the program crashes within a couple minutes of running it. Someone said something about deleting some hidden files would help in this matter. How can I fix this problem? It's very frustrating...

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Last edited by raywilson; Jan 4th, 12 at 4:02 pm.. Reason: clarify question
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