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IKEA Direct

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IKEA Direct - US
IKEA Direct - US
Published by Susan
Mar 9th, 07
Contact Info/Directions
Phone number: (800) 434-IKEA or (800) 434-4532
FAX number:(410) 931-1633
GPS Coordinates:
N/A
Store Hours
Store Hours:
Monday-Saturday: 8:00 AM - 12:00 midnight EST
Sunday: 9:00 AM - 12 midnight EST

Park Here!
N/A

When to Go:
N/A

Shortcuts
To AS-IS:
N/A
To Kitchens:
N/A

Småland
Time allowed:
N/A
IKEA Direct - US



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COMMENT ON OR RATE this service below!
Tips/Procedures
View Online Catalogs
How to E-Shop
Delivery and Payment RECEIPTS DO NOT COME WITH ORDER Request here: Cash Office 159-161, IKEA Direct, 9930 Franklin Square Drive, Baltimore, Maryland 21236, Phone: 410-931-5410., ext. 1053, Fax: 410-931-0567.
N/A

Who to See
Pamela

Fees:
Delivery Fees:
Shipping Rates
Sales Tax:
Your state's tax rate.
Installers
Installers who serve this store:
Base rate + percentage of sales total

Member rating
Overall Impression
50%50%50%
2.50
Ease of Parking
33.4%33.4%33.4%
1.67
Friendliness of Staff
53.4%53.4%53.4%
2.67
Customer Service/Returns
36.6%36.6%36.6%
1.83
Warehouse Experience
26.6%26.6%26.6%
1.33
Phone Experience
50%50%50%
2.50
Store Displays
33.4%33.4%33.4%
1.67
3 members rated 40% average
  #1  
By MiamiBeach on May 4th, 07, 8:55 am
Re: IKEA Direct
Ikea Direct Fax Number: (410) 931-1633.
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  #2  
By ia_modern on Mar 20th, 08, 7:13 pm
Re: IKEA Direct
Thanks to weeks of planning and IKEA Fans, I ordered my new kitchen via IKEA direct.

The experience wasn't bad at all, but you have to be organized. After speaking with my IKEAn on the phone, I emailed them my planner file and a list of misc. items that the planner didn't have.

Within an hour I had a complete order list emailed back. There was one missing part and a lot of the cabinet shelving was listed as birch instead of white, which they should have been. Spend some time verifying everything is correct before you sign the order.

It took a few days of emailing and faxing back and forth to get the order correct and the paperwork signed. The employees were friendly and helpful, and it was a much better experience than you'd get at a big box hardware store.

Shipping costs accounted for 25% of the total bill, but it was still cheaper than renting a u-haul and paying $$$ for gas and hotel.

Overall I give IKEA Direct a solid B.
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