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Old Feb 18th, 07, 6:35 pm   #1
Alex
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Exclamation Bagvik faucet leaking

my 1yo Bagvik faucet just started leaking ... possibly a bad washer near the lever. It's certainly not user-servicable, and I'm not sure how even a plumber could crack it open.

Is there a warranty on the faucets?

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Old Feb 18th, 07, 7:36 pm  
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Hi Alex! Long time no see!

On the faucets page of my current catalog, there's one of those 10 year Limited Warranty stamps...so I would assume that it applies to faucets, but you never know with IKEA. I'd pick up a kitchen catalog and have it opened to that page when you make your inquiry. You're not that far from the store, are you?

Susan

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Old Feb 19th, 07, 11:50 am  
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Hiya Susan,

Well, I called the Woodbridge store just before closing last night but got disconnected after 15min on hold. Went down this morning - was going anyway to drop some more $$$ - and they just said bring it back for an exchange (with the receipt if I still had it, but they could prolly do an exchange w /o one).

A little annoying since it will be a bear working around a deep sink and a dispose-all to get it out. Am considering just asking for a refund and getting a faucet that can actually be serviced...

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Old Feb 24th, 07, 7:41 pm  
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I think the Ikea fairies/elves/etc sensed my displeasure and "fixed" the faucet... it hasn't dripped since Tuesday.

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