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Old Aug 16th, 12, 8:15 pm   #1
Embeth
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Returns after more than 90 days?

We ordered cabinets in the spring and are finally getting to installation. On my preliminary measurements, I was very conservative and it now appears that we can make one of the cabinets larger.

The problem is that we live 4-5 hours from an Ikea, so we would need to order a new cabinet through the mail and hopefully return the cabinet we have (along with a few other extra items we have.) We're wondering if we will have any luck returning items after the 90 return period. We have the receipt and all items are in the original packaging. Any one have experience with this?

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Old Aug 16th, 12, 10:08 pm  
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Re: Returns after more than 90 days?

From what I understand it depends on the store and the employee. I didn't have any problems with my returns that were over 90 days but I did have my receipt and the items were still available (in stock). It might be best to call and talk to your Ikea.

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Old Aug 17th, 12, 7:55 pm  
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Re: Returns after more than 90 days?

They tend to be a little more forgiving with kitchen materials. Our local store realizes that a kitchen remodel can take a long time. I have never had a return rejected after 90 days but we were a certified installer for them for five years prior to the Osprey Bay era.

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Old Aug 17th, 12, 9:10 pm  
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Re: Returns after more than 90 days?

Thanks for the replies! It sounds like there is hope

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