Re: Need 4 of the Malm part # 113456
OK, so I used some trickery to get Ikea to help me out a little. After calling and trying to get them to tell me if they have the parts available and them giving me the cold shoulder and telling me to come up there in person, I devised a plan.
I called the main number and asked for the service & returns desk. The operator asked me my name. I gave my first name only. She asked me what I needed and I told her I needed to check a part # with them. She asked me the part #. I told her. She asked me if I had already spoken to the service & returns desk & I fibbed a little (OK, I outright lied) and said I had already walked into the store and they gave me a list of possible part #s and that I was calling to give the right one. After she put me on hold for about 4 minutes she came back on the line and told me they did have the part available. So I guess I'm off to IKEA now. At least I know they actually have what I need now.