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Old Feb 21st, 11, 8:58 am   #1
SerenaS
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Join Date: Feb 19th, 2011
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Question Need 3 small parts for TROMSO twin on twin bunk bed

The first piece is one of the sleeves that go with the screws that
hold the mattress supports to the frame - part #100644. The other two
pieces are the two brackets that attach to the bottom bar that you
hook the bottom of the ladder to. The brackets are not shown on the
hardware page of the assembly instructions and do not show a part
number either. They can be seen at the bottom of the 5th step of the
assembly instructions (aka page 8).

The bed was purchased in 2010 and these pieces were lost in a recent move. I've already contacted customer care twice via email and they will not help me since the purchase was made over 90 days ago. I also live a great distance from any IKEA so I can't easily go to the store to look through their extra part bins. I guess I need to see if anyone has any of these parts or if anyone has purchased a TROMSO bunk bed within the past 90 days that wouldn't mind sharing their receipt info with me so I can get IKEA to send me these parts.

Thanks in advance for any help you can offer!

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Old Oct 27th, 12, 12:53 am  
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Re: Need 3 small parts for TROMSO twin on twin bunk bed

We are looking for parts too. Did you ever find them? If so, where? Thanks!

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bunk bed , hardware , missing parts , parts , tromso

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