| Re: Help Needed for Tromso Bed!
Without pictures or a better description of the problem, it's hard to give you specific hints as to your next step.
But it sounds as if you might want to loosen the 4 posts that run vertically from the lower to the upper bed, so that there is (literally) some wiggle room in those posts, and that may help. I would then try removing (slowly) the upper bunk, using a rubber mallet as a "persuader". If yo uare able to do this, try some soap on the tops of the posts to make the connection go a little easier the second time around.
As for replacing the parts, I would go to your local store and explain what happened - be SURE to bring your receipt!!!!! Depending on what their policy is, they might just replace the cracked pieces.
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